Free shipping on International orders over £150. Free shipping in UK over £90. Free shipping on International orders over £150.

FAQ - Contact Us

How can I contact the THERAPIE Team?

The THERAPIE Team is on hand to answer any questions or queries you may have. You can either send us a message or give us a call on +44 (208) 9691221. Our office hours are 11.00  to 16.00 Monday to Friday.

Who is the THERAPIE Team?

We are a family-run company and a friendly team, available to support you. If you’d like to learn a little more about the team, so you can put faces to names, please take a look at our THERAPIE Team page here.

Where is the Folly Mews Sanctuary?

4 Folly Mews
223a Portobello Road
W11 1LU


What is the registered business postal address?

THERAPIE Roques O'Neil
16 Telford Road 
W10 5SH


This is also the address that all returns should be sent to, to be processed for any associated refunds.